Staff Profiles

Northern Chiefs Council

Extension # 1318
KO eHealth Secretary Reporting to the Director of eHealth Services, the eHealth Services Secretary provides administrative support to management and performs administrative duties and activities including receiving and handling information.

Samantha Daigle

Extension # 1310
Assistant Director of eHealth Services Reporting to the Director of eHealth Services, the Assistant Director of eHealth Services provides the Director of eHealth with decision support, service management expertise and administrative follow-up on telemedicine project priorities. The AD oversees and supports work performed by the CTC Supervisor and the Community Education Coordinator and is tasked with moving KOeHealth’s strategic plan forward. The AD works with KOeHealth’s Clinical Coordinator and project leads in allied organizations to ensure that new initiatives adopt interoperable business processes, meet shared objectives and are completed on time and within budget. The AD is responsible for managing the privacy and security portfolio and coordinating routine tasks such as compiling performance reports, monitoring and tracking budgetary expenditures and updating service level agreements. The AD oversees the scalability and sustainability of services delivered by KOeHealth for its -affiliated First Nations. It is the Assistant Director’s responsibility to inform the Director of eHealth about projects or processes that are underperforming, reaching scalability limits or may be difficult to sustain over time. Finally, the AD manages stakeholder engagement (newsletters, social media, and annual reports) and ensures that the KOeHealth Telemedicine brand consistently aligns with community expectations for cultural competence and quality health service delivery.

Orpah McKenzie

Extension # 1303
Director of KO eHealth Services Reporting to the Keewaytinook Okimakanak Director of Operations, the Director of eHealth Services manages Keewaytinook Okimakanak eHealth Services and leads the growth and development of ehealth services and their delivery in the region. S/he oversees the day-to-day operations of KO eHealth and provides sound management of the human and financial resources of the program, ensuring ehealth services are responsive to and meet the needs of First Nations communities. As part of the Keewaytinook Okimakanak management team, the Director of eHealth Services develops the KO eHealth model and maintains the organization’s telemedicine model.

Kenneth Wong

Extension # 4602
Clinical Services Coordinator Reporting to the Director of eHealth Services, the Clinical Services Coordinator (CSC) plans and oversees the clinical activities of the telemedicine program and acts as a clinical resource for program management and staff. The CSC is a “Champion” of telemedicine in the region promoting increased use of the technology. S/he facilitates communication between referral sites and specialist sites to achieve seamless integration of telemedicine into everyday health care delivery. The Clinical Services Coordinator leads KOTM clinical and training teams to design and implement functional telemedicine service models across the region and to ensure the quality of their delivery. S/he provides direct supervision to the Telemedicine Clinical Schedulers, the Informatics Educator and the Program Development Coordinator. S/he also provides clinical supervision to Community Telemedicine Coordinators at First Nations sites.

Arlene Sanderson

Extension # 1340
Community Telemedicine Coordinator Supervisor Reporting to the Assistant Director of eHealth Services, the Community Telemedicine Coordinator Supervisor is the primary link between KO eHealth Services and the Community Telemedicine Coordinators (CTCs). The CTC Supervisor supports and oversees the effective work of CTCs and CTC Team Leaders to ensure the reliable provision of telemedicine across the district. This is a hands-on distance supervisory relationship with remote travel as necessary. The CTC Supervisor works collaboratively with Community Health Directors and KO eHealth managers and coordinators to ensure the appropriate hiring, orientation, training and certification; supervision; and evaluation of the CTCs. S/he updates and maintains policy manuals and procedures for the effective functioning of the CTC role. The CTC Supervisor works with communities and KO eHealth management to support ongoing telemedicine and ehealth service development.

Marie-France Bernatchez

Extension # 1199
eHealth Projects Coordinator Under the supervision of the Clinical Services Coordinator, the eHealth Projects Coordinator takes the lead in expanding eHealth projects, and developing new projects to integrate eHealth applications into the routine delivery of health care in the district. As eHealth Projects Coordinator, s/he conducts regular visits to First Nation communities and assists with expansion of the program based on KO eHealth’ yearly fiscal budget. S/he promotes projects through partnership development, visits communities to conduct needs assessments, and plans, launches and manages pilot projects. Along with partners, s/he evaluates pilot projects and recommends roll-out to the district. The eHealth Projects Coordinator provides assistance by helping management with needs assessments, funding proposals, policies and procedures, pilot projects, roll-out, data collection and report-writing.

Margie Grand

Extension # 1304
Telemedicine Clinical Scheduler Reporting to the Clinical Services Coordinator (CSC), the Clinical Scheduler is responsible for facilitating effective individual and group clinical consults for First Nations communities. The Clinical Scheduler is the point of contact between service providers, Ontario Telemedicine Network (OTN) and the Community Telemedicine Coordinators (CTCs). S/he works closely with OTN on scheduling matters. The Clinical Scheduler refers issues of a clinical nature to the Clinical Services Coordinator and issues regarding Community Telemedicine Coordinators, including human resource problems, to the CTC Supervisor. S/he maintains the master record of clinical telemedicine events.

Megan Hnatiuk

Extension # 1306
Telemedicine Clinical Scheduler

Gen Tietz

Extension # 1301
Scheduling Office Assistant Reporting to the Clinical Services Coordinator, the Scheduling Office Assistant will work with the Office Coordinator to assist with data collection and reconciliation in regards to activity logs. S/he will provide a clerical role to KO e-Health services and support data transmission to Health Canada. The Scheduling Office Assistant is an investigator of missing or incomplete data and will follow up with sources for data retrieval. S/he also provides assistance to the clinical scheduling team by covering planned and unplanned leaves of absences of (clinical) schedulers to ensure a smooth flow of clinical activity.

Maleeha Sami

Extension # 1380
Regional Telemedicine Navigator Reporting to the Clinical Services Coordinator (CSC), the Regional Telemedicine Navigator is responsible for facilitating effective individual and group clinical consults for First Nations communities. The RTC is the point of contact between service providers and the community members and is responsible for brokering the connection between the two. S/he maintains documentation of all clinical telemedicine events.

Lisa Johnston

Extension # 4620
Directory Development Coordinator/Assistant Navigator Reporting to the Clinical Services Coordinator (CSC), the Directory Development Coordinator (DDC)/Assistant Navigator is responsible for the development of the Aboriginal Directory in collaboration with the Ontario Telemedicine Network. In addition to the development and updating of the OTN Directory, the DDC will assist the Regional Telemedicine Coordinator with the coordination of telemedicine consults.

Barb Kakepetum

Extension # 1344
Telemedicine Education and Administrion Scheduler (Thunder Bay) Reporting to the Community Education Program Coordinator, the Education and Administration Scheduler is responsible for facilitating education and administration videoconference sessions for First Nation communities. The Education and Administration Scheduler ensures that documentation for each session is distributed appropriately. S/he monitors video connections during sessions and helps resolve technical difficulties when they arise.

Wesley Mckay

Extension # 1263
Community Education Program Coordinator (Thunder Bay) Reporting to the Assistant Director of eHealth Services, the Community Education Program Coordinator develops the framework that supports a distance format continuing education and professional development program for community health workers in First Nations communities. The Education Program Coordinator also supports community health workers to provide healthy lifestyles oriented and culturally appropriate educational sessions of relevance to community members. The Community Education Program Coordinator works closely with community health workers and organizations to identify their health education and training priorities and to identify the healthy lifestyles educational interests of community members. S/he develops strategies to address these priorities and secures presenters to host these telemedicine educational sessions. S/he then evaluates the sessions to ensure they have addressed the participants’ needs. The Community Education Program Coordinator documents the KO eHealth education strategies for application to other First Nations health regions.